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Moving a library to a new location
Error: ZIP file won't extract
Error: serial number locked when activating
Error: Library not showing up in Komplete/Maschine
Error: This app is from an unidentified developer
Error: Downloader app shows incorrect sizes or broken packshots
No download available: I own the DVD version, where is my download?
Updating your library
Error: The file updateinfo.dat was not found
Libraries & Content
Native Kontrol Standard support (NKS)
Multiple microphone positions
Kontakt vs. Kontakt Player
Kontakt and OS versions
macOS 10.14 (Mojave) compatibility notice
Animator: speed control does not work for all patches
Symphobia 1 & 2: Multis stuck in demo mode
Old Symphobia instruments are missing .TGA files
Symphobia vs. Orchestral Essentials
Is Symphobia 1 included in Symphobia 2 or 3?
Does Symphobia include percussion?
Sales & Licensing
About Welcome Vouchers
Can I try out your libraries before buying?
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Maximum number of installations
ProjectSAM End User License Agreement
Help Desk Software